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Program Manager

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The Chinese Culture Center (CCC) is seeking a Program Manager to manage the planning and implementation of CCC’s artistic and education programs, special projects, community outreach, and visitor engagement. This position will oversee program execution, manage partnerships, and ensure that CCC’s mission to elevate underserved communities and be a voice for equality is reflected in all initiatives.

The ideal candidate is a strategic thinker with strong project management, communication, and leadership skills, with strong cultural awareness, and capable of working collaboratively with artists, community organizations, and diverse audiences. This position reports to the Director of Galleries and Programs.

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Key Responsibilities

Education programs (30%)

• Lead the development and delivery of CCC’s educational programs, including but not limited to guided tours and public engagement.

• Coordinate tour bookings, liaison with teachers and docents, and manage tour logistics.

• Ensure that CCC’s educational offerings are accessible, well-organized, and effectively connect with diverse audiences, including students, educators, and the general public.

Artistic programs and special events (50%)

• Work closely with the Director of Galleries and Programs to manage the planning, development, and execution of CCC’s artistic programs and special projects.

• Manage project timelines, budgets, and resources to ensure successful program delivery.

• Oversee program logistics, including artist coordination, scheduling, venue management, and role allocations.

• Ensure program alignment with CCC’s mission and strategic goals. 

• Develop and implement revenue-generating strategies within program areas to ensure financial sustainability. Identify opportunities for earned income, including ticketed events, sponsorships, and partnerships that drive revenue growth.

• Supervise the Outreach Associate, ensure alignment with CCC’s mission and strategic objectives, establish clear performance expectations and conduct regular check-ins.

• Oversee CCC archiving project, including organization, categorization, and proper storage of archival materials. Supervise staff and volunteers to organize physical materials and digitize important records and items, and maintain proper documentation.

• Track and report on program outcomes, including collecting data, developing evaluation metrics and assisting in grant reporting and funding proposals. 

• Ensure proper documentation of programs through photography, video, and program collateral.

• Produce bilingual programmatic materials - including drafting, editing, and proofing biographies, articles, press releases, newsletters, statements, and other collaterals, manage translation of materials and institutional correspondence as needed.

• Collaborate with communications and development teams to meet program and organizational fundraising goals, including supporting the annual gala, donor and membership giving, and earned revenue initiatives.

• Other duties as assigned.

Community Engagement & Partnerships (20%)

• Develop and maintain relationships with artists, community organizations, businesses, and cultural institutions.

• Design and implement outreach strategies to engage diverse communities and expand CCC’s audience.

• Oversee program volunteer recruitment, training, and engagement to enhance community participation.

• Act as a CCC representative in public events, panels, and community meetings to promote CCC’s mission and vision and with the goal to increase active participation by:

  • Engaging visitors at 41 Ross gallery and CCC gallery, including giving gallery tours, Chinatown walking tours, and presentations 

  • Tabling at events, participating in panels, engaging with partners at events

  • Build and maintain CCC partnerships across sectors with community partners, businesses, artists, schools, volunteers and other strategic partners  

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Required Qualifications

• BA or higher in visual arts, arts management, cultural studies, or a related field, with a minimum of three years of program management experience in an arts or cultural organization.

• Experience with arts education programming. 

• Strong leadership and project management skills with the ability to oversee multiple programs simultaneously.

• Excellent communication, problem-solving, and strategic thinking abilities.

• Proven experience in community engagement, outreach, and partnership development.

• Experience in fundraising, revenue generation, or earned income strategies within an arts or nonprofit organization is highly desirable.

• Highly organized, detail-oriented, and capable of managing deadlines and budgets.

• Available to work weekends and evenings as required.

• Bilingual ability in Chinese (spoken & written) preferred.
   

Work Hours and Benefits: The Program Manager is a full-time, in person, exempt position requiring 40 hours of work per week. At times, this position will be required to work evenings and other dates or times outside of CCC’s regular office hours to staff CCC events and projects. These events are pre-planned and will require normally scheduled work to be shifted.

After 90 days, full-time employees are offered: 

• health benefits 

• 401(k) retirement plan with employer matching contributions 

• generous paid time off

• 10 days paid holidays per year, 1 day floating holiday

• paid time for staff development, exchanges and knowledge sharing

Salary is commensurate with experience and will range from $75,000 to $78,000 annually.​

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To apply for the Program Manager position email Program Director, YuanYuan Zhu at yuanyuan@cccsf.us with the subject line “Program Manager” by March 24, 2025.